INSTITUTE OF CUSTOMER SERVICE

Company number 03316394

39 officers / 30 resignations

ARMAH, Winifred Naa Deedei

• Correspondence address: Ground Floor 4, Gainsford Street, London, England, SE1 2NE
• Role (Active): Secretary
• Appointed on: 17 July 2024

CAUSON, Joanna Esther

• Correspondence address: Ground Floor 4, Gainsford Street, London, England, SE1 2NE
• Role (Active): Director
• Date of birth: November 1967
• Appointed on: 30 March 2009
• Nationality: British
• Country of residence: United Kingdom
• Occupation: Chief Executive

COWIE, Jonathan Alexander

• Correspondence address: Ground Floor 4, Gainsford Street, London, England, SE1 2NE
• Role (Active): Director
• Date of birth: December 1967
• Appointed on: 20 July 2016
• Nationality: British
• Country of residence: United Kingdom
• Occupation: Chief Executive

EDWARDS, Graham Winston

• Correspondence address: Ground Floor 4, Gainsford Street, London, England, SE1 2NE
• Role (Active): Director
• Date of birth: January 1954
• Appointed on: 13 July 2022
• Nationality: British
• Country of residence: Wales
• Occupation: Chief Executive

FELL, Shirley Elizabeth

• Correspondence address: Ground Floor 4, Gainsford Street, London, England, SE1 2NE
• Role (Active): Director
• Date of birth: March 1964
• Appointed on: 20 July 2016
• Nationality: British
• Country of residence: United Kingdom
• Occupation: Assistant Vice President

HAWKE, Giles James Martin

• Correspondence address: Ground Floor 4, Gainsford Street, London, England, SE1 2NE
• Role (Active): Director
• Date of birth: November 1969
• Appointed on: 1 September 2010
• Nationality: British
• Country of residence: United Kingdom
• Occupation: Director

MACLEOD, David Torquil

• Correspondence address: Ground Floor 4, Gainsford Street, London, England, SE1 2NE
• Role (Active): Director
• Date of birth: May 1952
• Appointed on: 1 February 2023
• Nationality: British
• Country of residence: England
• Occupation: Retired

PITT, Christopher John

• Correspondence address: Ground Floor 4, Gainsford Street, London, England, SE1 2NE
• Role (Active): Director
• Date of birth: March 1967
• Appointed on: 5 June 2024
• Nationality: British
• Country of residence: England
• Occupation: Chief Executive

STARR, Jacqueline

• Correspondence address: Ground Floor 4, Gainsford Street, London, England, SE1 2NE
• Role (Active): Director
• Date of birth: September 1971
• Appointed on: 1 October 2024
• Nationality: British
• Country of residence: England
• Occupation: Executive Director

COOPER, Paul Anthony

• Correspondence address: High Barn Cliftons Farm Drive, Nethergate Street, Clare, Suffolk, CO10 8SE
• Role (Resigned): Secretary
• Appointed on: 28 June 2001
• Resigned on: 1 August 2005
• Nationality: British
• Occupation: Director

LEONARD, William

• Correspondence address: Ground Floor 4, Gainsford Street, London, England, SE1 2NE
• Role (Resigned): Secretary
• Appointed on: 1 April 2011
• Resigned on: 17 July 2024

LILLEY, Catherine Anne

• Correspondence address: 2 Castle Court, St Peter's, Street, Colchester, Essex, CO1 1EW
• Role (Resigned): Secretary
• Appointed on: 1 August 2005
• Resigned on: 31 March 2011
• Nationality: British
• Occupation: Head Of Services

RODWAY, John

• Correspondence address: 16 Highview Avenue, Clacton On Sea, Essex, CO15 4DY
• Role (Resigned): Secretary
• Appointed on: 11 February 1997
• Resigned on: 28 June 2001
• Nationality: British

CHAPMAN, Mary Madeline

• Correspondence address: 22 Addison Grove, London, W4 1ER
• Role (Resigned): Director
• Date of birth: March 1949
• Appointed on: 9 July 2009
• Resigned on: 15 July 2015
• Nationality: British
• Country of residence: England
• Occupation: Non-Executive Director

CLARK, Graham Ronald

• Correspondence address: 1 Church Lane, Emberton, Olney, Bucks, MK46 5DD
• Role (Resigned): Director
• Date of birth: February 1949
• Appointed on: 14 March 2006
• Resigned on: 19 July 2012
• Nationality: British
• Country of residence: United Kingdom
• Occupation: University Lecturer

CONNOCK, Stephen Leslie

• Correspondence address: 65 Marathon House, 200 Marylebone Road, London, NW1 5PL
• Role (Resigned): Director
• Date of birth: November 1949
• Appointed on: 11 February 1997
• Resigned on: 28 June 2001
• Nationality: British
• Country of residence: United Kingdom
• Occupation: Director

COOPER, Paul Anthony

• Correspondence address: High Barn Cliftons Farm Drive, Nethergate Street, Clare, Suffolk, CO10 8SE
• Role (Resigned): Director
• Date of birth: June 1948
• Appointed on: 7 September 1999
• Resigned on: 30 June 2005
• Nationality: British
• Occupation: Director

CRAWFORD, Robert

• Correspondence address: Wexford Lodge, Symington, Ayrshire, KA1 5QN
• Role (Resigned): Director
• Date of birth: November 1949
• Appointed on: 15 March 2005
• Resigned on: 9 July 2009
• Nationality: British
• Country of residence: Scotland
• Occupation: Director

DAVIES, David Wyndham

• Correspondence address: 30 Downs Road, Epsom, Surrey, KT18 5JD
• Role (Resigned): Director
• Date of birth: September 1947
• Appointed on: 11 February 1997
• Resigned on: 28 June 2001
• Nationality: British
• Country of residence: England
• Occupation: Actuary

DELL, Peter Lawson, Professor

• Correspondence address: 212 High Street, Roydon, Harlow, Essex, CM19 5EQ
• Role (Resigned): Director
• Date of birth: October 1934
• Appointed on: 1 October 1997
• Resigned on: 26 November 1999
• Nationality: British
• Occupation: Management Educationalist

ELEAZU, Oke Amogu

• Correspondence address: Bridge, House, 4 Borough High Street, London, England, SE1 9QQ
• Role (Resigned): Director
• Date of birth: December 1967
• Appointed on: 1 September 2012
• Resigned on: 31 August 2018
• Nationality: British
• Country of residence: England
• Occupation: Director

GAIT, Mark James

• Correspondence address: Ground Floor 4, Gainsford Street, London, England, SE1 2NE
• Role (Resigned): Director
• Date of birth: August 1971
• Appointed on: 1 September 2019
• Resigned on: 12 June 2024
• Nationality: British
• Country of residence: United Kingdom
• Occupation: Director Of Customer Service For Telefonica/O2

HAWKE, Giles James Martin

• Correspondence address: 2 Castle Court, St Peter's, Street, Colchester, Essex, CO1 1EW
• Role (Resigned): Director
• Date of birth: November 1969
• Appointed on: 15 July 2010
• Resigned on: 15 July 2010
• Nationality: British
• Country of residence: United Kingdom
• Occupation: Director

HEALD, Graham William

• Correspondence address: Bridge, House, 4 Borough High Street, London, England, SE1 9QQ
• Role (Resigned): Director
• Date of birth: June 1966
• Appointed on: 1 September 2012
• Resigned on: 31 January 2016
• Nationality: British
• Country of residence: United Kingdom
• Occupation: Director

JOHNS, Edward Alistair, Dr

• Correspondence address: Prosper House, Palace Gate Farm, Odiham, Hampshire, RG29 1JX
• Role (Resigned): Director
• Date of birth: November 1936
• Appointed on: 11 February 1997
• Resigned on: 9 July 2009
• Nationality: British
• Country of residence: United Kingdom
• Occupation: Consultant

JOHNSTON, Robert, Professor

• Correspondence address: Rowson View, Monyash, Bakewell, Derbyshire, DE45 1JH
• Role (Resigned): Director
• Date of birth: February 1953
• Appointed on: 1 December 2002
• Resigned on: 30 July 2005
• Nationality: British
• Occupation: Professor Of O M

KELLETT, Sarah

• Correspondence address: 22 St Peters Street, Colchester, Essex, CO1 1ED
• Role (Resigned): Director
• Date of birth: September 1962
• Appointed on: 1 June 2004
• Resigned on: 31 December 2004
• Nationality: British
• Occupation: Director

KENDALL, Howard Stanley

• Correspondence address: Nut Hatch Goodley Stock, Crockham Hill, Edenbridge, Kent, TN8 6TA
• Role (Resigned): Director
• Date of birth: October 1954
• Appointed on: 3 April 2001
• Resigned on: 18 May 2002
• Nationality: British
• Country of residence: England
• Occupation: Director

O'DONOVAN, Ita Mary, Dr

• Correspondence address: Brinsley Cottage, 57 Longton Road Trentham, Stoke On Trent, ST4 8ND
• Role (Resigned): Director
• Date of birth: May 1946
• Appointed on: 10 October 2002
• Resigned on: 30 June 2005
• Nationality: British
• Occupation: Chief Executive

PARSONS, David John

• Correspondence address: 142 The Street, Capel St Mary, Ipswich, Suffolk, IP9 2EL
• Role (Resigned): Director
• Date of birth: August 1949
• Appointed on: 1 January 1998
• Resigned on: 31 March 2009
• Nationality: British
• Country of residence: United Kingdom
• Occupation: Chief Executive & Company Dire

PUGH, Paul William

• Correspondence address: 3rd Floor, Mill House,, Mill Street, London, England, SE1 2BA
• Role (Resigned): Director
• Date of birth: August 1960
• Appointed on: 1 September 2015
• Resigned on: 31 August 2021
• Nationality: British
• Country of residence: England
• Occupation: Company Director

REED, Charles Patterson

• Correspondence address: Downs Cottage, North Cerney Downs, Cirencester, Gloucestershire, GL7 7DQ
• Role (Resigned): Director
• Date of birth: July 1951
• Appointed on: 10 October 2002
• Resigned on: 15 July 2010
• Nationality: British
• Country of residence: England
• Occupation: Managing Director

ROBERTS, Simon John

• Correspondence address: Ground Floor 4, Gainsford Street, London, England, SE1 2NE
• Role (Resigned): Director
• Date of birth: January 1971
• Appointed on: 15 July 2015
• Resigned on: 13 July 2022
• Nationality: British
• Country of residence: England
• Occupation: Company Director

RODWAY, John

• Correspondence address: 16 Highview Avenue, Clacton On Sea, Essex, CO15 4DY
• Role (Resigned): Director
• Date of birth: September 1946
• Appointed on: 20 October 1998
• Resigned on: 28 June 2001
• Nationality: British
• Occupation: Operations Director

ROSS, Cathryn Elizabeth

• Correspondence address: Ground Floor 4, Gainsford Street, London, England, SE1 2NE
• Role (Resigned): Director
• Date of birth: April 1974
• Appointed on: 5 March 2019
• Resigned on: 31 January 2023
• Nationality: British
• Country of residence: England
• Occupation: Group Director, Regulatory Affairs, Bt Group Plc